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Telco Industry Questions and Answers

Claire McMahon

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Top Stories by Claire McMahon

Telecoms.com has recently announced the shortlist for its 2014 Awards "Recognizing Innovation and Excellence in the Global Communications Industry" and we are proud to announce that AsiaInfo-Linkage has been shortlisted in two categories: 'Best Use of Cloud Services by a Telco' for our Cloud-based Operation Platform Container (COPC) and 'Mobile Pricing Innovation' for our Real-Time Self Service (RTSS) solution. It's quite incredible to think that only a year ago we were about to embark on the international launch of our VerisTM suite of BSS products. Our targets for the year were admittedly ambitious, leading some to doubt the practicality of them. However, with hard work and a zealous attitude we managed to achieve every one: from landing prominent keynote speeches, winning TMF Catalyst awards to even landing a major BSS transformation project in Europe and establ... (more)

Big Data Analysis, What’s Holding Operators Back?

This question was addressed by Analysys Mason in its recent White Paper ‘Using Big Data to build value for Operators'. A discernible fact from the paper was that reservations over Big Data Analytics (BDA) cannot be attributed to operators underestimating the value of the data they hold, quite the contrary: BDA is gaining interest from communication service providers (CSPs) at board level, with the distinct purpose of monetization. BDA has evolved over time, and CSPs, according to Analysys Mason, should view the proposed usage of BDA as a new stage in this process for both technolo... (more)

Big Data Analysis - Customers' Happiness Is Key to Unlocking Its Potential

Operators, fraught with concern over declining revenues from traditional services, are urgently seeking ways to overcome this downturn and address the true threat/opportunity from OTT players. Many are turning to Big Data analysis for answers. The ability to liberate the value of customer knowledge represents an immense opportunity. Operators possess a holistic view of their customers' activities on mobile devices, compared with the limited ability of OTT providers that can only monitor usage of a single app or site. A recent White Paper from Analysys Mason highlights that operat... (more)

The Secret Killer of Telecoms

Operators, faced with declining revenues from traditional services, are questioning their fate. The reality is, they need to adopt changes, and fast. Big Data Analytics is being heralded by many as a way in which operators can overcome this downturn and address the true threat/opportunity from OTT players. However, adoption has been slow and industry analysts have been grappling to find out why. In a recent report[1], research giant Gartner listed privacy as the biggest threat to a CSP data monetization strategy. A survey [2] conducted by Analysys Mason of 35 CPSs concluded simi... (more)

The Looming End to the 'War on Privacy'

I recently attended European Communication's Big Data Seminar, accompanied by the usual crowd - leaders from MNOs, vendors, consultancies and industry publications. Whilst jostling my way toward the breakfast buffet, the word that echoed throughout the breakout room was ‘privacy'. It seemed to be the topic of choice for networking small talk. The key note presentations that followed mirrored the chatter, each covering differing aspects of privacy issues - the unifying theme of which seemed to be the notion that we are now at a crossroads - to the right is strict legislation term... (more)